Terms of service
Terms of Service
These Terms of Service (“Terms”) govern your use of the Eucy website and the purchase of our products. By accessing or using our site, you agree to be bound by these Terms.
Overview
This website is operated by Eucy. Throughout the site, the terms “we”, “us” and “our” refer to Eucy. By visiting our site and/or purchasing something from us, you engage in our Service and agree to these Terms.
Online Store Terms
By using this site, you confirm that you are at least the age of majority in your state or territory, or you have given consent for any minor dependents to use this site. You must not use our products for any illegal or unauthorised purpose.
Products & Information
We make every effort to display our products and information as accurately as possible. However, we do not guarantee that all descriptions, images, or other content are completely error-free. Our products are natural and may vary slightly in appearance, texture, or colour.
Orders & Pricing
All prices are listed in Australian dollars and are subject to change without notice. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud or incorrect pricing.
Shipping
We aim to dispatch orders promptly from Northern NSW. Estimated delivery times are 3–5 business days for standard delivery and 5–7 business days for rural or remote areas. Delivery times are estimates and may vary depending on location and external factors.
Returns & Refunds
We offer a 30-day return policy. To be eligible, at least 80% of the product must remain and the item must be returned in its original condition. Please contact us at shannenmichaela@protonmail.com to initiate a return.
Health Disclaimer
Our products are natural food products and are not intended to diagnose, treat, cure, or prevent any disease. If you have allergies, medical conditions, or concerns, consult a healthcare professional before use. Individuals with bee product allergies should exercise caution.
Limitation of Liability
To the fullest extent permitted by law, Eucy shall not be liable for any injury, loss, or damages arising from the use of our products or website.
Intellectual Property
All content on this site, including text, images, and branding, is the property of Eucy and may not be used or reproduced without permission.
Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon being posted on the website.
Contact Information
For any questions regarding these Terms, please contact shannenmichaela@protonmail.com.